Unraveling the Process for the Curious Mind
Understanding the One In All In (OIAI) process for replacing legacy meters
Efficiency Redefined
Our approach maximizes efficiency, reducing costs and impact on tenants, owners and management.
Collaborative Innovation
We partner closely with Metering providers and Field Service Providers, ensuring seamless collaboration on our processes as well as the OIAI process when required.
Leading the Way
Understanding the Plan
The “One In, All In” Procedure for Shared Fuses
What Is It?
Who Was Involved in Creating It
This initiative was driven by collaboration among regulatory bodies and industry players. Key contributors include: Australian Energy Market Commission AEMC the architect of the Shared Fusing Meter Replacement Procedure and the One In All In process. Australian Energy Regulator AER which approves LMRPs for OIAI compliance. Australian Energy Market Operator AEMO enabling implementation through system updates and testing. Distribution Network Service Providers DNSPs like Ausgrid and Essential Energy developing LMRPs and managing trials. Industry stakeholders including retailers and metering coordinators refining the process through feedback.Purpose
This process targets sites with shared fuse arrangements, such as multi-residential buildings and apartments, where multiple customers share a single fuse. Traditionally, replacing meters required separate outages for each, causing inefficiencies and repeated disruptions. The One In All In approach is meant to streamline this by coordinating simultaneous meter replacements during a single planned outage, its meant to reduce customer inconvenience and improve efficiency. This method, introduced through AEMC’s Shared Fusing Meter Replacement Procedure, aims to make the rollout of smart meters more practical for complex shared sites.
Implementation Triggers and Timelines
From Planning to Execution: A Step-by-Step Guide
1. Discovery/Notification of Shared Fusing (Trigger point
- Original MC becomes aware (e.g., during initial site visit for meter work).
- MC notifies relevant retailer(s) within ~5 business days (early guidance; final rules align with quick notification).
- Retailer notifies DNSP within ~5 business days of receiving notice
2. DNSP Scoping and Scheduling (20–30 business days window in many cases)
- DNSP visits/scopes the site to identify all affected NMIs (National Meter Identifiers) and customers.
- DNSP issues a Shared Fusing Meter Replacement Notice to all relevant retailers (and sometimes MCs) within 20–30 business days of initial notification (some drafts proposed 10–40 days; final allows reasonable scoping time).
- DNSP sets and notifies a planned outage date/time (Shared Fusing Meter Replacement Date), typically 25–65 business days after issuing the notice (outage must occur in this window; some flexibility for agreement or complex sites).
3. Retailer and MC Actions (Within 10 business days of notice)
- Each retailer appoints an MC (can be the original or new; some push for single MC per site for efficiency).
- Retailers raise appropriate service orders (via B2B/MSATS) for meter replacements/repairs.
- MCs coordinate installation works for all meters.
4. Customer Notifications and Preparations
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- DNSP notifies affected customers of the planned outage (required under rules).
- Retailers provide customer notices (e.g., under rules 59A/59C) including reasons, outage details, rights/responsibilities, potential costs, tariff changes post-smart meter, benefits, and contact info.
- Customers get advance warning; life support or access issues flagged via B2B notifications.
5. Outage and Replacement Day (On the scheduled date)
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- DNSP performs group isolation (planned interruption) to safely de-energize the site.
- All MCs (or coordinated team) attend to replace/repair all legacy meters simultaneously.
- Outage limited (e.g., up to 1–several hours depending on site size).
- Supply restored post-works.
6. Post-Replacement
- Meters registered as Type 4 in MSATS.
- Retailers handle any tariff structure changes (with explicit informed consent period).
- If issues arise (e.g., MC no-show), DNSP may charge fees (e.g., wasted visit).
Challenges and Realities
Understanding the Plan's Shortcomings
Implementing the plan has revealed several challenges that were not initially anticipated. The complexities of the project have led to unforeseen delays and budget overruns, affecting the overall timeline and stakeholder expectations.
On-site realities further complicate matters, with logistical hurdles and compliance issues arising frequently. These challenges necessitate adaptive strategies and constant communication to ensure progress aligns with the intended objectives.
Exploring New Horizons
While the current plan faces hurdles, and the unfortunate reality is many older buildings do not have an alternative option, there is potential for innovative solutions for eligible buildings that could streamline processes and enhance efficiency and save money. By leveraging industry insights, technology and fresh perspectives, Tekwave is committed to exploring alternative pathways that promise better outcomes.
These alternatives are not just theoretical; they are grounded in practical insights and industry expertise. As we continue to navigate the complexities of the LMRP, our focus remains on delivering value and excellence through adaptive and forward-thinking strategies.
Discover Your Building's Potential
An alternative exists for eligible buildings, take the first step to find out more and see if your building can benefit for our alternative.